QUALITY CUSTOMER EXPERIENCE "CX" SOFTWARE BUILDS AND SUPPORT

OUR HISTORY

Military Design Source is a part of AdvantiPro GmbH, an American owned, German company. Founded by former active duty Air Force personnel and now run by former Air Force civilian staff, MDS has worked with air wings, garrisons, squadrons and units on process design, business efficiency, and ticketing system projects.

OUR MISSION

Simple. Ensure you are able to complete your mission with a professionally developed ticket system so you can communicate swiftly and cleanly with the programs and organizations you work with. Our goal is to make your job easier and make you look good. We accomplish this because we:

  • Speak English to you
  • Understand the military culture
  • Accept government purchase credit cards (P Cards)
  • Accept VAT forms
  • Turn projects around quickly
  • Manage and complete projects to the highest professional standard

ONGOING CONSULTATION, SUPPORT, AND TRAINING TO
HELP YOU ACCOMPLISH YOUR MISSION

BUILD

ZenDesk Ticket System builds and roll-out
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MIGRATE

Migration from old ticket systems
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ELEVATED CARE

Elevated Care support packages for continued success
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Our Fantastic Team

Bret Helenius

CEO and Principal Solutions Architect

Aaron T. Grogg

Chief Technology Officer

Robert Mitchell

Chief Financial Officer

Alexander Pütz

Graphics & Design

Marina Richter

Graphics & Design

Jenny Holdsworth

General Manager

Judith Wüst

Accounting